Services Infrastructure
Service · 04 of 06

Scoped, priced, and delivered when we said.

Office moves, network rebuilds, server replacements, hardware refreshes — handled as a fixed-fee project so you know what you're getting before we start.

◆ At a glance
1 SOW
One scope, one price, one team
Fixed-fee Written runbook included
◆ How projects work

Fixed fee, fixed scope, weekly check-ins.

Every project starts with a discovery, ends with a runbook, and has a named engineer who owns it from kickoff to handoff. You see weekly status, the spec is in writing, and there's no scope-creep without an amendment.

  • Discovery and a written statement of work
  • Named project engineer + weekly status report
  • Change requests in writing — never verbal-only
  • Runbook + as-built docs handed off at close
◆ What's included

6 capabilities. One SLA.

INCLUDED

Office Moves

Network, phones, printers, and conference rooms — turnkey.

INCLUDED

Network Rebuilds

Firewalls, switches, WiFi, and segmentation.

INCLUDED

Server Replacements

On-prem refreshes or migration to cloud.

INCLUDED

Hardware Refresh

Staged endpoint rollouts with zero-touch deployment.

INCLUDED

Backup Overhauls

3-2-1 with offsite, tested restores, and reporting.

INCLUDED

Compliance Projects

CIS, HIPAA, or cyber-insurance gap-closure work.

Fixed
Fee, set on day one
1wk
Status cadence
100%
Projects with written runbook
~3wk
Median project length
◆ Questions we hear

The ones owners ask before signing.

If yours isn't here, ask on the discovery call — we'll give a real answer.

What's the smallest project you'll take?

We've done $4k server-replacement projects. There's no floor — the floor is whether it can be scoped in writing.

Can we phase it?

Yes. We commonly phase larger projects (network, then security, then cloud) so cash flow stays predictable.

Who owns the runbook?

You do. We provide a markdown copy and a PDF, both yours. If you leave us, the runbook leaves with you.

What if the project goes over scope?

Change request in writing, you decide. We don't keep working past the SOW without a signature.

◆ Ready when you are

See if Infrastructure from PHT fits your business.

30 minutes with the founder. We'll look at your environment, your support load, and tell you honestly whether this service is the right fit — even if the answer is "not yet."