IT that keeps your business running smoothly.
Proactive support, continuous monitoring, and clear communication so that your team can focus on what they do best, not IT headaches.
We handle problems before they reach your team.
Your systems are watched 24/7 for performance issues, security risks, and outages. We identify and resolve problems early, keeping your organization online and productive — usually before anyone on your team noticed.
- Health checks and alerting around the clock
- Automated maintenance and performance tuning
- Early detection of network or device issues
- Fewer disruptions and downtime events
6 capabilities. One SLA.
Workstation Management
Setup, management, and optimization of every endpoint.
Server Maintenance
Backups, performance monitoring, and updates.
Network Support
Firewalls, switches, WiFi configuration.
Patch Management
Regular updates for security and stability.
Remote Support
Fast, friendly help when your team needs it.
On-site Support
In-person help throughout Utah.
The ones owners ask before signing.
If yours isn't here, ask on the discovery call — we'll give a real answer.
Do you replace our internal IT person?
Usually we augment them. Internal IT focuses on business-specific systems; we run the helpdesk, monitoring, patching, and on-call so they're not stretched thin.
How fast do you actually respond?
Median first-touch is under 15 minutes during business hours and under 30 minutes after hours. We publish the numbers in every QBR.
Is there an after-hours surcharge?
No. The monthly rate covers managed-services work at any hour. Project work is quoted separately and always in writing first.
Where do your engineers live?
All in Salt Lake City, in our one office. No offshore tier-1, no outsourced overnight.
Other services
View all →See if Managed IT from PHT fits your business.
30 minutes with the founder. We'll look at your environment, your support load, and tell you honestly whether this service is the right fit — even if the answer is "not yet."